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Help - Net Accounting - Online Accounting Services

Help

Q: How do I start using net-accounting?
 
A: It’s easy to start using our service. Simply click on the Sign Up button, complete the simple form and press submit. Your monthly fees will be payable in advance and once you are registered we will contact you to introduce ourselves and request some more detailed information to enable us to provide a full accountancy service for you and your business. We will also send you a welcome pack which will contain your Direct Debit mandate and pre-paid envelopes plus other useful information.
 
Q: How does using an online accountancy service benefit my business?
 
A: Using an online service saves you time and money. You pay only for the services you need and fixed monthly fees enable you to manage your cash flow.
Each month we provide real time financial information and a management summary so that you don’t have to wait until after your year end to see how your business is performing.We will provide you with a monthly Financial Directors report, tax estimates and year to date comparative figures. You will also be able to access your own message centre which allows you to contact us with queries you may have about your accounts or questions relating to the financial aspects of running your business.
 
Q: How do I send my records to you?
 
A: Each month you can choose the most convenient way to send us your records – scanned and emailed as a PDF file, fax or mail. When you register with us we will send you a welcome pack that will include pre paid envelopes to make mailing to us even easier.
 
Q: Do I need to download any software?
 
A: net-accounting.co.uk is simple to use and requires no software to support the service
 
Q: Can I transfer my accounts part way through an accounting year?
 
A: Yes you can. All you need to do is send us all of your information and we will bring your accounts up to date. We offer to complete the first 3 months free of charge. Any months in addition to this will carry a charge which will be invoiced upon completion of the work. The cost of this work will be shown on your online quotation form once you have inputted your requirements.
 
Q: What will it cost to use net-accounting.co.uk?
 
A: The fees will depend upon the level of services you choose, however, they are fixed monthly fees so there are no hidden surprises at the end of the year. Please refer to the fee calculator for more details
 
Q: How do I pay?
 
A: Fees are paid monthly in advance by Direct Debit on the 3rd of every month. We will notify you in advance of any changes to your payments and all payments are covered by the Direct Debit Guarantee.We will write to you to inform you of the first date the payment will be taken.
 
Q: Is my data secure?
 
A: Your data is kept secure at all times and we also back up all your information at a secure location off site.
 
Q: How do I access my accounts?
 
A: Your accounting information is held on a secure site that can only be accessed by you using your unique password, all you need is a computer and internet access. You can then view your accounts 24 hours a day, seven days a week, 52 weeks a year.
 
Q: What if I need help?
 
A: If you are unable to find the answer to your question on our website then you can simply contact your account manager during office hours, by email using your private message centre in your secure area, by phone,or fax or by mail. We are always happy to provide our clients with information, help or advice relating to the financial aspects of your business.
 
Q: How do I stop using your service?
 
A: If, for whatever reason, you feel you want to stop using our services then all we ask for is one months notice in writing.
 
Q. How do I know you are trustworthy?
 
A: net-accounting.co.uk is the online arm of the accountants D.King and Co which was established in 1967 and provides hundreds of clients with accountancy services. This knowledge has been transferred to our online services to offer clients an alternative option when it comes to choosing an accountant. We would be more than happy to put you in touch with one of our many satisfied clients if you would like to obtain a reference. 
 
 


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I switched from my conventional accountant so I could access my accounts on a 24/7 basis and my accountancy bill has reduced from over £6,000.00 to just £1896.00. The staff at Net Accounting are so helpful and I have absolutely no complaints. I look forward to dealing with Net Accounting for many years to come.

Churston Finance Ltd

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